Terms and Conditions

These terms and conditions (“Terms”) govern the contractual relationship between [Ebiverse LLC and CationGhana Ltd] (“we,” “us,” or “our”) and the individual or entity booking a tour with us (“you” or “your”). By booking a tour with us, you agree to be bound by these Terms.

Booking and Payment:

  1. To book a tour with us, you must complete the booking process and provide any required information, including but not limited to, participant names, contact details, and payment information.
  2. A deposit may be required at the time of booking, with full payment due by a specified date prior to the tour start date. Failure to make full payment by the specified date may result in the cancellation of your booking.
  3. Payment methods accepted may include credit/debit cards, bank transfers, or other methods as specified by us.

Cancellation and Refunds:

  1. If you need to cancel your tour booking, you must notify us in writing as soon as possible. Cancellation fees may apply, and the amount refunded (if any) will depend on the timing of your cancellation.
  2. Refunds, if applicable, will be processed according to our refund policy, which may vary depending on the tour package and circumstances of cancellation.
  3. We reserve the right to cancel a tour due to unforeseen circumstances, including but not limited to, adverse weather conditions, natural disasters, or insufficient bookings. In such cases, you will be entitled to a full refund of any payments made.

Changes to Itinerary:

  1. We reserve the right to make changes to the tour itinerary, including but not limited to, changes in accommodation, transportation, or activities, due to factors beyond our control.
  2. We will make reasonable efforts to inform you of any significant changes to the itinerary as soon as possible. You will have the option to accept the changes or cancel your booking and receive a refund (if eligible) in accordance with our cancellation policy.

Participant Responsibilities:

  1. It is your responsibility to ensure that you have the necessary travel documents, such as passports, visas, and vaccinations, required for the tour.
  2. You are responsible for your own health and safety during the tour, including adherence to any health and safety guidelines provided by us or our partners.
  3. You must comply with any instructions or rules provided by our tour guides or representatives during the tour.
  4. We reserve the right to refuse participation in the tour or remove any participant who behaves in a manner that is disruptive, disrespectful, or poses a risk to themselves or others.

Liability and Indemnity:

  1. We will not be liable for any loss, damage, injury, or delay resulting from circumstances beyond our control, including but not limited to, acts of nature, accidents, or third-party negligence.
  2. You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, or expenses arising out of or in connection with your participation in the tour.

Insurance:

  1. We strongly recommend that you obtain travel insurance to cover any unforeseen circumstances, including but not limited to, trip cancellations, medical emergencies, and loss of personal belongings.
  2. It is your responsibility to ensure that your travel insurance policy provides adequate coverage for the duration and activities of the tour.

Miscellaneous:

  1. These Terms constitute the entire agreement between you and us with respect to the subject matter herein and supersede all prior agreements and understandings, whether written or oral.
  2. These Terms shall be governed by and construed in accordance with the laws of [Ghana], and any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Ghana].

By booking a tour with us, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions or concerns, please contact us before booking your tour.

[CationGhana Ltd] [15YB Agostino Neto Road] [Airport Residential Area] [Accra, Ghana] [WhatApp +1 (954) 400-6003] [Local Call +233 536 869 5566] [ April 22nd, 2024]